Everything you need to know about membershipbuildr. Can't find your answer? Get in touch
Getting started is easy! Sign up for an account, choose your plan, and our team will set up your membership platform in just 3 days. You'll have access to your dashboard to customize your setup.
No! We handle all the technical setup for you. Our expert team configures your platform completely, so you don't need any coding or technical knowledge. We provide training and documentation to help you succeed.
We launch your platform in just 3 days! This includes complete platform setup, payment integration, email automation configuration, and training. Your membership site will be fully operational and ready to accept customers.
You get dedicated support from our expert team throughout your setup. We're available via live chat, email, and phone. You'll have a dedicated specialist guiding you every step of the way.
We offer 5 flexible plans: Starter, Basic, Professional, Business, and Enterprise. Each plan includes full setup, all features, and 24/7 support. View our pricing page for detailed information.
Yes! We offer a 30-day money-back guarantee. If you're not satisfied with our service within 30 days of purchase, we'll refund your setup fee in full, no questions asked.
No hidden fees! What you see is what you pay. One-time setup fee covers everything - no recurring charges, no additional costs. Complete transparency is our commitment to you.
Yes! You can upgrade your plan anytime as your business grows. We'll adjust your setup fee accordingly. Contact our support team to discuss upgrade options for your specific needs.
We support all major payment methods including Visa, Mastercard, and American Express through our secure Authorize.Net gateway. Your customers can pay safely with their preferred credit card.
Our email automation sends targeted messages to your members based on their actions. Set up welcome sequences, course completion notifications, and more. Engage members automatically to increase retention and sales.
Yes! Built-in real-time chat lets you communicate directly with your customers and members. Respond instantly, answer questions, and provide support without leaving your dashboard. Perfect for customer engagement.
Absolutely! Customize colors, logos, domain names, and layouts to match your brand perfectly. Your membership site will look and feel like your business, not a generic platform.
We offer 24/7 support via email, live chat, and phone. Our expert team is always ready to help. We also provide comprehensive documentation, video tutorials, and training resources.
Contact our technical support team immediately through live chat or email. Our engineers will diagnose and resolve the issue quickly. We aim to resolve all technical issues within 24 hours.
Yes! We provide comprehensive training including video walkthroughs, step-by-step guides, and live onboarding sessions. Your dedicated specialist will train you on all features to ensure your success.
You can reach our support team via: Email: support@membershipbuildr.com, Live Chat (in your dashboard), or Phone: (270) 807-5992
Still have questions?
Our support team is ready to help. Don't hesitate to reach out!